Terms and house rules

Version 2026-10-26

1. What Stoep is

Stoep is a noticeboard where residents of De Aan-Zicht list things for sale or to give away. Stoep isn't a shop and isn't part of any sale: buyers and sellers agree on price, payment and collection between themselves, outside Stoep. Stoep is independent and not affiliated with Balwin or the body corporate.

2. Who can join

You must be 18 or older and live at De Aan-Zicht. One account per person. Use your own mobile number, the one you use in the estate WhatsApp group. If you move out, delete your account. Your login is kept on your device, so don't sign in on a phone or computer you share.

3. Listing rules

Only list items you own and are allowed to sell, described honestly, with your own photos. Mark items reserved or sold when they are. Don't put phone numbers, unit numbers or addresses in listings; buyers contact you through the WhatsApp button.

4. Not allowed on Stoep

• Services, jobs and lessons
• Rentals, sublets and parking bays
• Animals and pets
• Estate access devices: gate remotes, tags, access cards and keys
• Weapons, ammunition, pepper spray and replicas
• Medicines, prescription items, drugs and drug paraphernalia
• Alcohol, tobacco and vapes
• Home-made or perishable food
• Stolen, counterfeit or recalled goods
• Adult content
• Gift cards, vouchers, tickets for resale above face value, raffles, fundraisers, MLM schemes, crypto and other financial products
• Photos of other people without their permission
• “Wanted” posts: list only things you’re selling or giving away

5. Being a good neighbour

Be honest and polite. Don't use numbers you see on Stoep for anything except the listing you're asking about. No spam, no reposting the same item, no business stock.

6. Staying safe

• Meet in a common area of the estate, in daylight if you can.
• Inspect the item before you pay.
• Selling? Wait until an EFT actually shows in your account. A screenshot or emailed proof of payment isn't proof.
• Never pay a deposit to someone you haven't met, and never share one-time PINs, banking codes or WhatsApp verification codes.
• Be wary of anyone who can't meet in person and offers a courier or a relative to collect.

7. Reports and removal

Anyone can report a listing or tell us someone no longer lives here. Admins can hide or remove listings, and remove members who break these rules or have moved out. If you think we got it wrong, email privacy@stoepmarket.co.za.

8. Your content

You keep ownership of your listings and photos. You let Stoep show them to approved residents until you delete them.

9. No guarantees

Stoep is a free community service provided as is. We don't check items, sellers or buyers, and we're not responsible for transactions, items, payments or meetings between residents.

10. Changes and contact

We may update these terms. If a change matters, we'll ask you to accept again. Stoep is run by Yuri, a De Aan-Zicht resident (privacy@stoepmarket.co.za). These terms are governed by South African law. See also the privacy notice.